Frequently Asked Questions

Have a question about your order or perhaps the security of the site, we’ve put together a list of our most frequently asked questions. Don’t see an answer to your question? No problem, simply email us or call us on 0800 44 88 244.

Is ordering online with Super Print safe?

Yes, Super Print use HSBC‘s payment gateway to ensure your payments are processed safely and securely. We also use the latest SSL certificates to ensure that all data you input into our site is not intercepted.

How do I setup my own artwork?

Click here for a step-by-step guide on how to set up your own artwork.

Can Super Print create artwork for me?

Yes, Super Print employ professional degree-qualified designers that have worked in the design industry for many years. For more information, click here

Some printers offer free artworking why don’t Super Print?

This is a question we are asked on a regular basis. Our standard print prices are just for print we don’t hide any charges, this means we can offer the UK’s lowest print prices.

Artworking is a skill and one we invest in, we only employee degree qualified designers with several years experience (some of whom have worked with well known international brands).

We’re strong believers in ‘you get what you pay for’, despite keeping our prices low we offer high quality print. Our design service is no different. Our designers create compelling artwork on brief, on brand and on time. What’s more we understand how to effectively communicate your business through working with companies of all shapes and sizes for many years maximising your return on investment? Can the free artworking printers offer the same service?

Can I place an order over the phone?

We encourage all orders to be placed online as this is a very safe, secure and efficient way to pay for your order. For special orders or products not currently listed on our site as well as those who prefer not to pay over the phone we can process your order over the phone.

If you prefer to pay over the phone please call: 0800 44 88 244. If you have received a quotation please have the details to hand when calling. During busy periods you may find it harder to reach us by phone, in this instance please send us an email and we’ll call you back when a member of the team is available (don’t for get to leave us your contact telephone number).

Can I speak to someone before I place an order?

Yes, of course. If you need advice on what to order you can either call us on 0800 44 88 244, or email us here.

Do you offer larger quantities to that available online?

Generally speaking, all our products are on our website. However, if you need larger quantities, please call us on 0800 44 88 244 or email us here.